Privacy Policy

🔒 Privacy Policy

Our website respects your privacy and strives to protect your personal data.

This Privacy Policy explains how we collect and use your personal data (under certain circumstances). It also describes the procedures we follow to ensure the privacy of your information. Finally, this policy outlines the choices available to you regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information related to you will be used in accordance with the manner outlined in the Privacy Policy. We will collect information when necessary or when it is directly relevant to our dealings with you.

We will retain your data in accordance with the law or use it for the purposes for which it was collected.

You can browse the website without the need to provide any personal data. Your personal identity remains anonymous throughout your visit to the website and is not revealed unless you have a private electronic account on the website that you access using a username and password.

1️⃣ Data We Collect

We may need to collect information about you if you wish to register a purchase order for a product from our website.

We collect, store, and process your data necessary to follow up on your purchase from our website, to secure any potential claims that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to enable us to process your orders and to provide you with the services and information presented on our website that you request. Furthermore, we will use the information you provide to manage your account with us, verify online financial transactions, audit data downloads from the website, identify website visitors, develop website page designs and/or content, and customize them for users. We conduct various demographic research and send useful or requested information to the user — for example, information about products and services — provided you do not object to being contacted about this. Communication is made via email to provide you with certain details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may provide your name and address to a third party for the purpose of delivering your purchase order (for example, the delivery agent or supplier).

We may be able to store the details related to your current order on our website but cannot retrieve them directly for security reasons. By logging into your account on the website, you can review the information and details of purchases you have ordered or will submit soon. You can also manage your address details. You should also commit to handling your personal data with complete confidentiality when accessing it, and not make it available to any unauthorized third party. We bear no liability resulting from the misuse of passwords unless such misuse arises from an error on our part.

📊 Other Uses of Your Personal Information

We may use your personal information in opinion polls and marketing research, based on your wishes, for statistical purposes while ensuring complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in competitions. We keep survey responses in a place completely separate from your private email.

We may send information about us, our website, our other websites, or our products, sales, sales offers, newsletters, and other matters related to companies affiliated with our group or our partners. If you do not wish to receive this additional information (or any part of it), please click the "Unsubscribe" link located in any email sent to you, and we will stop sending you this information within seven business days (every day except Saturdays, Sundays, national and religious holidays) from receiving your notification. We will contact you to inquire about the information if it is unclear.

We may use some data, while fully maintaining privacy and confidentiality on the website, for other purposes including: verifying users' locations, tracking their visits to the website or links contained in emails while they are subscribed to receive them, and to provide such anonymous data (which does not allow your actual personal identity to be determined) to a third party such as publishers, for example. However, such data will not lead to identifying your personal identity (because it is non-identifying).

🏆 Competitions

In connection with any competition, we use the data to notify winners and to announce our offers. You can find more details about the terms of participation in each competition separately.

🔗 Third Parties & Website Links

We may transfer your information to other companies in our group or to our agents and contractors to help us with related transactions in accordance with the terms of the Privacy Policy. For example, we may rely on a third party to assist us in delivering products to you, receiving payments from you, using them for statistical purposes and marketing research, or to assist the customer service team. We may need to exchange information with a third party for the purpose of protection against fraud and reducing credit risks. In the event that our company or part of it is sold, we may need to transfer our databases that include your personal information. Otherwise, as stipulated in the Privacy Policy, we will not sell your personal data or disclose it to any third party without obtaining prior consent from you, unless this is necessary for the purposes set forth in this Privacy Policy, or if we are required to do so by law. The website may contain advertisements from third parties or links leading to other websites or frames of other websites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other websites, and we are also not responsible to any third party to whom we transfer your data in accordance with the Privacy Policy.

2️⃣ Cookies

Accepting cookies is not an essential condition for visiting the website. However, we note that the "shopping cart" functions on the website and ordering any item cannot be used without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the website. Your browser stores these files on your computer's hard drive. Cookies can be used to detect the Internet Protocol (IP) address, which saves you time when you are on the website or want to visit it.

We use cookies to ensure your comfort when browsing this website (for example, to remember your identity when you want to modify your shopping cart without needing to re-enter your email address) and not to obtain or use other information about you (such as for targeted marketing purposes). You can set your browser not to accept cookies, but this would limit your use of the website. Please be assured that our use of cookies does not contain any personal or private information and is free of viruses.

This website uses Google Analytics, a service provided by Google for analyzing web pages. To analyze how users use the website, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this website (including the IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the website, compile reports for website operators on its activity, and provide other services related to website activity and internet use. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on behalf of Google. Google will not associate your IP address with any other data it holds.

You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that you will then not be able to take advantage of the full functionality of the website. By using this website, you agree that Google may use your data as described above and for the purposes detailed above.

3️⃣ Security

We use appropriate technologies and security procedures to prevent any unauthorized or unlawful access to your information, or its loss or destruction. When we collect data through the website, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any intruder to decrypt your information, although we cannot guarantee 100% protection. We strongly advise you not to send all your credit card or debit card details when communicating with us electronically and without encryption.

We place direct physical, electronic, and procedural safeguards on the process of collecting, storing, and disclosing your information. Our security procedures require that we sometimes ask you to prove your identity before disclosing your personal information to you. You bear the responsibility of protecting your password and computer from any unauthorized use.

4️⃣ Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously transferred to us. You have the right to request that we correct any errors in your personal data, and this is done free of charge. You also have the right to request, at any time, that we stop using your personal data for direct marketing purposes.